Programs

Choose your certification track

Each track bundles eLearning courses, resource libraries, and scenario-based exams into a credential employers can verify.

Start free. Upgrade when you're ready. No hidden fees.

Browse Courses →

VA Certification Program

Available

Become a certified Virtual Assistant

The flagship TGA track. 5 eLearning courses (VA101 free, VA102–VA105 with Pro), 5 domain resource libraries, and 5 scenario-based certification exams. Earn the full TGA VA Certification — publicly verifiable by employers.

  • VA101 — free for everyone
  • VA102–VA105 included with Pro ($4.99/mo)
  • 5 domain-specific exams ($5 each)
  • Publicly verifiable credential
View program details →

VA eLearning Track

Available

Interactive courses, self-paced

All 5 VA eLearning courses without the certification path. Best for learners who want the knowledge without the exam commitment. VA101 is free; VA102–VA105 are included with Pro.

  • VA101: Remote Work Foundations (free)
  • VA102: Customer Service Foundations
  • VA103: English Communication & VA Skills
  • VA104: Sales & Marketing Support
  • VA105: Microsoft Office & Professional Standards
View program details →

VA Advanced Track

Available

Deeper skills for experienced VAs

Advanced eLearning modules for VAs who have completed the core track. Covers team collaboration, advanced tools, and client-relationship management. Included with Pro.

  • Advanced client communication
  • Team collaboration workflows
  • Advanced tool proficiency
View program details →

VA Expert Track

Available

Master-level VA skills

The highest tier of VA training. Designed for VAs who want to specialize in high-value client services, lead virtual teams, and manage complex client relationships.

  • Strategic client management
  • Team leadership skills
  • Complex project coordination
View program details →

VA Resources Library

Available

Field guides, templates & job aids

A curated library of downloadable resources — field guides, tip sheets, client onboarding templates, communication scripts, and remote work checklists. Always free.

  • Domain-specific field guides
  • Client onboarding templates
  • Professional communication scripts
  • Remote work checklists
View program details →

CS Certification Program — Foundations

Coming Soon

Customer Service certification

Build verifiable customer service credentials for US remote roles. 5 eLearning courses, 5 domain resource libraries, and 5 scenario-based certification exams. Status: DRAFT — not linked from main nav.

  • CS101–CS105 courses (in development)
  • 5 scenario-based exams
  • Publicly verifiable credential

CS Advanced Track

Coming Soon

Advanced customer service skills

Advanced-level customer service training for experienced CS professionals. Deeper coverage of escalation management, quality assurance, and team leadership.

  • Escalation management
  • Quality assurance methods
  • CS team leadership

Not sure where to start?

Take the free VA Readiness Assessment to find out which track matches your current skill level.