Programs
Choose your certification track
Each track bundles eLearning courses, resource libraries, and scenario-based exams into a credential employers can verify.
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Browse Courses →VA Certification Program
AvailableBecome a certified Virtual Assistant
The flagship TGA track. 5 eLearning courses (VA101 free, VA102–VA105 with Pro), 5 domain resource libraries, and 5 scenario-based certification exams. Earn the full TGA VA Certification — publicly verifiable by employers.
- VA101 — free for everyone
- VA102–VA105 included with Pro ($4.99/mo)
- 5 domain-specific exams ($5 each)
- Publicly verifiable credential
VA eLearning Track
AvailableInteractive courses, self-paced
All 5 VA eLearning courses without the certification path. Best for learners who want the knowledge without the exam commitment. VA101 is free; VA102–VA105 are included with Pro.
- VA101: Remote Work Foundations (free)
- VA102: Customer Service Foundations
- VA103: English Communication & VA Skills
- VA104: Sales & Marketing Support
- VA105: Microsoft Office & Professional Standards
VA Advanced Track
AvailableDeeper skills for experienced VAs
Advanced eLearning modules for VAs who have completed the core track. Covers team collaboration, advanced tools, and client-relationship management. Included with Pro.
- Advanced client communication
- Team collaboration workflows
- Advanced tool proficiency
VA Expert Track
AvailableMaster-level VA skills
The highest tier of VA training. Designed for VAs who want to specialize in high-value client services, lead virtual teams, and manage complex client relationships.
- Strategic client management
- Team leadership skills
- Complex project coordination
VA Resources Library
AvailableField guides, templates & job aids
A curated library of downloadable resources — field guides, tip sheets, client onboarding templates, communication scripts, and remote work checklists. Always free.
- Domain-specific field guides
- Client onboarding templates
- Professional communication scripts
- Remote work checklists
CS Certification Program — Foundations
Coming SoonCustomer Service certification
Build verifiable customer service credentials for US remote roles. 5 eLearning courses, 5 domain resource libraries, and 5 scenario-based certification exams. Status: DRAFT — not linked from main nav.
- CS101–CS105 courses (in development)
- 5 scenario-based exams
- Publicly verifiable credential
CS Advanced Track
Coming SoonAdvanced customer service skills
Advanced-level customer service training for experienced CS professionals. Deeper coverage of escalation management, quality assurance, and team leadership.
- Escalation management
- Quality assurance methods
- CS team leadership
Not sure where to start?
Take the free VA Readiness Assessment to find out which track matches your current skill level.
