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VA101 free. VA102–105 with Pro. Resource libraries always free. $5 scenario-based certification exams.
VA Certification — All 5 Exams
Complete all 5 VA Readiness Exams and earn 5 individual Credentials plus your full VA Readiness Certification. Save $10 vs buying each exam separately.
VA Readiness
eLearning & Labs
TGA-VA101: Remote Work Foundations
Master the core competencies of remote work: digital tool proficiency, time management, async communication, and professional self-management. This foundational module prepares you to operate as a trusted remote professional from day one.
TGA-VA102: Customer Service Basics
Develop the communication skills and service mindset that clients expect from a professional VA. Cover tone, response frameworks, de-escalation, the WACTEO principle, and the judgment calls that define exceptional client support.
TGA-VA103: English Communication & VA Skills
Sharpen your professional English communication across email, chat, and documentation. Learn the written and verbal standards that make a VA credible, clear, and client-ready in every interaction.
TGA-VA104: Sales & Marketing Support
Learn how to support sales pipelines, manage CRMs, draft outreach copy, and execute marketing tasks with precision. Build the workflow skills that make you indispensable to growth-focused clients.
TGA-VA105: Microsoft Office Advanced
Demonstrate advanced proficiency in Word, Excel, PowerPoint, and Teams at the professional level. Cover data organization, reporting formats, presentation design, and the document standards clients rely on.
Resources
Domain 1 Resources: Remote Work Foundations
Field Guides, PowerPoint briefings, and Tip Sheets covering reliability, time management, digital professionalism, and remote work best practices. Use these materials during exam prep and on the job.
Domain 2 Resources: Customer Service Foundations
Reference materials covering communication clarity, issue handling, escalation awareness, and trust-preserving client responses. Essential reading for the Customer Service Foundations exam.
Domain 3 Resources: English Communication & VA Skills
Guides covering role clarity, system usage, workflow discipline, and decision-making boundaries. Supports the Sales & Support Workflow Foundations readiness exam.
Domain 4 Resources: Sales & Marketing Support
Brand alignment guides, request interpretation frameworks, and boundary management resources for fast-moving marketing and sales support environments.
Domain 5 Resources: Microsoft Office & Professional Standards
Reference materials covering clarity, accuracy, presentation readiness, collaboration norms, and quality control for advanced Microsoft Office work.
Certification Exams
VA Certification Exam 1: Remote Work Foundations
You can work remote from day one. Prove it. VA-1 certifies your setup discipline, time management, and tool confidence -- what US clients care about most in a VA they''ve never met.
VA Certification Exam 2: Customer Service Foundations
You handle clients like they pay you directly. Prove it. VA-2 certifies your empathy, problem-solving tone, and service instincts -- the soft skills that keep clients coming back.
VA Certification Exam 3: Professional Execution
You write like a professional. Prove it. VA-3 certifies your English clarity, instruction interpretation, and communication polish -- the visible skills on every client email you send.
VA Certification Exam 4: Sales & Marketing Support
Scenario-based written exam + capstone evaluation covering marketing task execution, CRM usage, outreach copy judgment, and brand representation in real client environments. Earns the Sales & Marketing Support Credential.
VA Certification Exam 5: Advanced Microsoft Office
Scenario-based written exam + capstone evaluation assessing Microsoft Office proficiency, document quality standards, data accuracy, and professional deliverable expectations. Earns the Advanced Microsoft Office Credential.
VA Certification — All 5 Exams
Complete all 5 VA Readiness Exams and earn 5 individual Credentials plus your full VA Readiness Certification. Save $10 vs buying each exam separately.