eLearning
eLearning Courses
VA101 is free. All other courses require a subscription. Learn at your own pace with interactive modules.
Your Learning Path
The first eLearning course is free. All other eLearning courses require a subscription. Study resources are always free. Certification exams are $5 each.
TGA-VA101: Remote Work Foundations
Master the core competencies of remote work: digital tool proficiency, time management, async communication, and professional self-management. This foundational module prepares you to operate as a trusted remote professional from day one.
TGA-VA102: Customer Service Basics
Develop the communication skills and service mindset that clients expect from a professional VA. Cover tone, response frameworks, de-escalation, the WACTEO principle, and the judgment calls that define exceptional client support.
TGA-VA103: English Communication & VA Skills
Sharpen your professional English communication across email, chat, and documentation. Learn the written and verbal standards that make a VA credible, clear, and client-ready in every interaction.
TGA-VA104: Sales & Marketing Support
Learn how to support sales pipelines, manage CRMs, draft outreach copy, and execute marketing tasks with precision. Build the workflow skills that make you indispensable to growth-focused clients.
TGA-VA105: Microsoft Office Advanced
Demonstrate advanced proficiency in Word, Excel, PowerPoint, and Teams at the professional level. Cover data organization, reporting formats, presentation design, and the document standards clients rely on.
TGA-VA201: Medical Foundations for VAs
Support healthcare providers with patient scheduling, EMR management, HIPAA compliance, prescription processing, insurance verification, and professional medical communication.
TGA-VA202: Real Estate VA Essentials
Support real estate professionals by managing CRM leads, MLS tools, property marketing, open house coordination, and professional client communication.
TGA-VA203: E-Commerce Support Foundations
Operate Shopify, WooCommerce, and Amazon Seller Central. Process orders, returns, and refunds. Deliver professional customer support across chat, email, and social media.
TGA-VA204: Supporting Coaches & Consultants
Manage client scheduling, onboarding, and CRM. Create professional presentations and coaching materials. Support brand visibility through content calendars and social posting.
TGA-VA205: Creator Support Essentials
Manage content calendars across YouTube, TikTok, Instagram, and Twitch. Moderate communities, engage fans, and support brand sponsorships and partnership outreach.