TGA Sales 101

TGA Sales 101 introduces the practical communication and workflow skills behind ethical, client-centered selling. The course covers prospecting, first-contact outreach, discovery conversations, lead qualification, objection handling, follow-up, and basic pipeline habits. It is built for people who need to understand how sales work in a remote environment without relying on pressure tactics or vague promises. Learners see how good sales conversations connect a real customer need to a clear next step. This course is for entry-level VAs, remote professionals, and aspiring sales support specialists. You will learn how to prepare before reaching out, research a prospect without overclaiming, write concise outreach messages, and listen for the difference between curiosity, a genuine need, and a poor fit. Scenarios explore a common set of real-world moments: a prospect who does not reply, a price objection, an unclear request, a referral opportunity, and a lead that should be disqualified rather than chased. The online module combines short lessons, message exercises, decision checks, and a campaign-style practice scenario. By the end, you should be able to support a simple sales process with accurate notes, respectful communication, and dependable follow-through. The emphasis is on making useful recommendations, maintaining a clean pipeline, and helping a client or team move qualified conversations forward responsibly. If you already support outreach, bring one recent conversation or campaign sequence to compare against the course examples. You will be able to identify a clearer next step, a better note, or a lead that needs different treatment. The course also reinforces that a clean record of conversations and decisions is what lets a sales team follow up without confusing the prospect or duplicating work.