Customer Representative ProgramCertification$5

CR302 Exam: Travel & Hospitality CSR

25 scenario-based questions + capstone.

Who this is for

Students who have studied the corresponding eLearning material and are ready to demonstrate their knowledge with a formal credential.

Exam structure

1

Written Readiness Exam

5 scenario-based questions. Open-resource - you may reference your study materials.

2

Capstone Evaluation

Realtime scenario evaluation — written responses reviewed by the TGA team.

⚠ Strongly recommended on a PC, Mac, or laptop — not a phone or tablet.

3

Attempts

$5

One-time fee

Pass/Fail

Grading