Customer Representative ProgramCertification$5
CR103 Exam: Tools & Technology
You know the tools. Prove it. CR103 certifies your CRM fluency, data privacy discipline, and system navigation -- the compliance skills employers can't train quickly but always hire for.
Who this is for
Students who have studied the corresponding eLearning material and are ready to demonstrate their knowledge with a formal credential.
Exam structure
1
Written Readiness Exam
5 scenario-based questions. Open-resource - you may reference your study materials.
2
Capstone Evaluation
Realtime scenario evaluation — written responses reviewed by the TGA team.
⚠ Strongly recommended on a PC, Mac, or laptop — not a phone or tablet.
3
Attempts
$5
One-time fee
Pass/Fail
Grading