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Customer Representative ProgrameLearningFree

CR305: Advanced Call Center Operations

Advanced KPIs, workforce management, and process optimization for call center leadership pathways.

Who this is for

Remote professionals preparing to work with US clients as virtual assistants. No prior VA experience required.

Free

No credit card required.

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✓Interactive eLearning module

✓Self-paced — go at your own speed

✓Part of the TGA VA Certification Program

✓Certificate of completion upon finishing

Questions? Contact us