Customer Representative ProgramCertification$20
CR Leadership Series Bundle — All 5 Exams
Complete the full CR Leadership Series. Demonstrates mastery from Team Lead through Executive levels.
Who this is for
Students who have studied the corresponding eLearning material and are ready to demonstrate their knowledge with a formal credential.
Exam structure
1
Written Readiness Exam
5 scenario-based questions. Open-resource - you may reference your study materials.
2
Capstone Evaluation
Realtime scenario evaluation — written responses reviewed by the TGA team.
⚠ Strongly recommended on a PC, Mac, or laptop — not a phone or tablet.
3
Attempts
$20
One-time fee
Pass/Fail
Grading